We want everyone to know that your health and safety is and has always been our priority. We have always taken pride in our professionalism and like many others, we are taking guidance from the CDC and others which recommends regular hand washing and keeping clean work surfaces as the most effective preventative measures we can take. This and many other topics are regularly covered in our staff training.
Out of an abundance of caution, we have asked staff to exercise additional care both at work and at home to minimize the impacts of this outbreak. Using the CDC guidelines as a start, here’s what we’re doing:
- We screen our caregivers daily before their shift - caregivers log into our system and answer a health questionnaire.
- We follow a hand washing protocol - each caregiver washes their hands before and after any client contact. We train on this at hire and annually.
- Our caregivers use masks and gloves - we follow CDC/WHO guidelines for washing masks. Our caregivers wear masks when close client contact is required. They also wear gloves for close client contact and / or bodily fluids are likely to be encountered.
- Our caregivers clean surfaces - before and after contact.
- Our caregivers monitor client status – Our staff also monitors our clients and notifies staff of any changes to our clients health status.
At the center of our company’s mission is a commitment to help families, and it is something we take to heart in everything we do. We will be working hard to provide our staff with up to date information so we can provide the safest care for families.
- Scott McNab